Shipping Policy
Thank you for choosing to enhance your space with the captivating creations from Ada Arts. We want to ensure a seamless and enjoyable experience for you. Please review our shipping policy below:
1. Shipping Rates: Shipping rates are calculated at checkout based on your location and the dimensions of the artwork. We strive to provide competitive shipping rates while ensuring the safe and secure delivery of your chosen masterpiece.
2. Processing Time: Once your order is confirmed, please allow 7 business days for processing before your artwork is prepared for shipment. Custom or made-to-order pieces may require additional processing time, and you will be notified accordingly.
3. Shipping Methods: We offer a range of shipping methods to accommodate your preferences and urgency. Options include standard ground shipping, express shipping, and international shipping. Please select your preferred method at checkout.
4. Packaging: Your artwork is a precious creation, and we take great care in packaging it for a safe journey to your doorstep. Each piece is carefully wrapped and secured in custom packaging designed to protect it during transit.
5. Tracking Information: Once your order has been shipped, you will receive a confirmation email containing the tracking information. This allows you to monitor the progress of your shipment and estimate its arrival.
6. International Shipping: For international orders, please note that additional customs fees, taxes, or duties may apply upon delivery. These charges are the responsibility of the buyer. Please check with your local customs office for more information on potential fees.
7. Delivery Time: Delivery times vary depending on your location and the selected shipping method. International delivery times may vary due to customs processing.
8. Damaged or Lost Items: In the rare event that your artwork arrives damaged or is lost in transit, please contact us immediately. We will work closely with you to resolve the issue and ensure your satisfaction.
Thank you for choosing Ada Arts. If you have any further questions or specific shipping requests, feel free to contact us at . We appreciate your support and look forward to bringing the beauty of art into your life.